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3 easy steps to create an event ticket in Grenadine Event Planner

Grenadine Event Planner allows you to create many different types of event registration tickets (or “passes”, or “registrations”, or “memberships”, whatever you prefer to call them).

You can create:

  • Free tickets
  • Paid regular tickets
  • Paid add-on tickets (that is, tickets that are purchased for specific add-on activities in your event)
  • Workshop signup tickets

Here are three easy steps to create a new ticket type for your event:

Step 1 – Determine sales taxes, if any (optional)

Determine if there should be sales taxes added to your ticket. No sales taxes needed? Great! Just move on to step 2.

If you need to charge sales taxes, find out to whom you need to charge sales taxes. In some states, you only need to charge sales taxes to people living in that state. In some countries, you need to charge certain sales taxes to everyone from that country. And in other locations (like our favourite province of Québec), you even need to charge two separate sales taxes (yes two!) on each ticket sold!

Because tax rules can get quite funky, we recommend consulting with your account for this, especially if your event is international in nature, or has people from many different states or countries attending. We heard from some event planners that their location exempts them from charging sales taxes if a majority of their event’s attendees are from out-of-country. But in any case, sales taxes can be complicated so better talk to your accountant!

Grenadine allows you to charge one or more sales taxes, differently for each ticket type, according to the residency location of the purchaser — meaning that we check the home address of the person purchasing your event ticket before deciding which sales tax to charge.

Sales tax setups for registration are available in this menu:

Home -> Tickets -> Sales Taxes

Step 2 – Determine which questions you want to ask the purchaser (optional)

When you sell a ticket, you’ll need to know who bought the ticket and who the ticket is for (don’t forget, the purchaser and ticket holders are not necessarily the same person!). This is obvious and handled by default by Grenadine Event Planner, with no particular setup needed on your part.

In some cases, however, you might need to ask additional questions, for example:

  • Are you vegetarian?
  • Do you need wheelchair access?
  • Will you be accompanied by your spouse?
  • What’s your association membership number?
  • etc.

You can collect this information at registration time by setting up a Grenadine registration form. A registration form is a simple kind of survey that you “attach” to a ticket purchase. You can make each question mandatory or not, and if you feel geeky, you can even validate that purchasers don’t put junk data in your question fields by validating with regular expressions.

Registration forms are available in this menu:

Home -> Tickets -> Registration Forms

So if you need to ask extra questions, set up a simple registration form and use it in step 3.

Step 3 – Define your ticket and put it on sale

The final, and easiest step, is to define your ticket and put it on sale. To define an event ticket, click on the “Add ticket” button and provide the following information:

  • A name for your ticket
  • A description, so that the attendee will understand what this entitles him to attend
  • How many you’re selling
  • The price (or 0$, if your ticket is free)
  • The dates during which you’ll be selling that ticket
  • The (optional) registration form that you require for this ticket purchase

Hit “save” and your ticket is for sale! No further action necessary.

Tickets are available in this menu:

Home -> Tickets -> Ticket Types

When someone buys a ticket to attend your event, you’ll get your money right away. All proceeds from your ticket sales are deposited directly in your Stripe.com or PayPal account right away without delay or hold on the part of Grenadine.