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“Pick up at the event” for event tickets or other event merchandise

“Pick up at the event” for event tickets or other event merchandise

Sometimes, when you sell an event ticket, registration, or another type of merchandise (like a t-shirt or event cap), you may want to have the purchaser pick up that item directly at the event rather than deliver it electronically (via PDF) or send it by regular mail.

For this scenario, Grenadine Event Manager allows you to offer the Pick up at the event shipping option. Your items are not actually shipped, but this option will make the purchaser understand that he will not get his purchase right away, but needs to wait and pick it up at your welcome desk during your event.

Note that even when you select this option, the purchaser will still get a confirmation email for his purchase.

How does a registration work with “pick up at the event”?

When you select “enable pick up at the event” as an acceptable shipping method, your prospective attendee can go through a normal registration process, but the process will offer him the option of “picking up at the event” in the shipping options area.

At this point, once the purchase is completed, Grenadine Reg will send an “order confirmation” both to the attendee and the event organizer. Because the shipping option was selected as “pick up at the event”, no ticket will be attached to the order confirmation email.

You must then plan for some kind of welcome table, booth or equivalent, at your event where you can distribute the items ordered to your guests.

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